What makes a grocery store an award-winning grocery store? For the Jones family, there are a few long-lasting, tried and true factors. You cannot be a successful family run business for over 40 years without knowing a few things about operating a small business. As Owner Mike Jones puts it, “This year will be our 41st year. It’s an honor to not only be Savannah’s locally owned supermarket but to be considered the best as we enter our third generation—it is a privilege.”
Sadly, the way of good customer service and a close community-based food stall is all but a memory in most of our world.
Almost everywhere in America you find cities overrun with large chain stores that cycle people in and out by the masses. To say customer service is often last would be an understatement. For Red and White, the customer’s voice is always heard. At no point does our community have to go through some large corporate structure to reach middle management on the phone. When the Low Country speaks, the Joneses listen.
Not only is the customer experience convenient, but so is the location. Red and White has become known as one of the best because of its central positioning. Whether a bustling Saturday or after happy hour on Wednesday, the neighborhood can easily drop in for a quick last minute grocery grab and see some of their favorite local grocers always ready to meet them with a smile.
This would not be a true piece about Jones’ Red and White without mentioning the barbeque. I don’t know how they do it, what the secret recipe is, or how to find a better deal, but I do know that smoked meat has put Red and White on the map.
“We believe you have to keep pushing forward and reinvesting to remain relevant. In 2020, we completed full remodels of both our Savannah stores with an emphasis on our popular smoked BBQ departments, increased deli and bakery products, and the addition of made fresh daily sushi…made in store by the Hans Family.”
In a time when such emphasis is put on locally-owned restaurants and eateries, Savannahians seem to know how lucky they are to have this slice of nostalgia still sitting proudly on the corner of Habersham and 63rd, and with the new offerings provided by Red and White, the Jones’ aren’t going anywhere soon.