The 2021 Atlantic Hurricane Season is here, and Georgia Power encourages its 2.6 million customers to prepare for an expected active Atlantic hurricane season. Forecasters predict a 60% chance of an above-normal season, as the official start of hurricane season began June 1.
Georgia Power reminds customers to keep safety in the forefront of their minds during hurricane season, and take time now to ready themselves, their families and their homes.
The company has launched a new video series answering some of the questions most often asked by our customers, including: What causes outages during a storm?; What happens after a storm?; When will my lights be back on?; How do you get the lights back on? And What about my food?
Georgia Power also offers tips for preparedness year-round:
• Build an emergency kit – Gather supplies that will last for several days for everyone living in the home. Consider the unique needs each person or pet may have in case the time comes where customers may have to evacuate quickly. Check out Georgia Power’s video at youtube.com/watch?v=AP1VYSj58oM for tips on the supplies to collect to build and maintain a robust emergency kit.
• Have an emergency plan – Talk to friends and family about how communicating in an emergency.
• Understand risks – Learn more about threats from potential emergencies around the home and business, such as flooding potential, dangerous trees and likelihood of blocked evacuation routes, and plan appropriate responses to them.
• Downed Tree Safety – Downed trees are usually the cause of an outage after a major storm. Never attempt to pull tree limbs off wires.
• Generator Safety – Never use generators in an enclosed space or near open windows. They produce dangerous carbon monoxide that can’t be seen or smelled.
Severe weather can happen anytime across Georgia.
Before a storm, know the risks of storm surge and tropical storm or hurricane strength winds. Georgia Power encourages customers to check the emergency kit, unplug major appliances and charge cell phones in case the storm causes customers to lose power.
During a storm, customers should have several ways to receive emergency notifications and weather updates. If a customer’s area is under an evacuation order, they are encouraged to follow safety orders from local officials immediately.
After a storm, customers should never touch any downed or low-hanging wire, including telephone or TV wires that could touch a power line. Georgia Power also warns to never pull tree limbs off power lines or enter areas with debris or downed trees as downed power lines may be buried in wreckage.
Additionally, customers are warned to not walk or drive through standing water as it may conceal live wires brought down by the storm.
Customers can follow @GeorgiaPower on Twitter and at GeorgiaPower.com/Storm for storm tips, information about restoration efforts, customer service and more.
Additional tools available to customers include the Outage & Storm Center, available at GeorgiaPower.com/Storm. Customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
Secondly, customers can view the Outage Map, housed within the Outage & Storm Center. This map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
Thirdly, customers can download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
Finally, customers are encouraged to subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.